GB is a leading provider of building repair solutions, providing the building repair services direct to a number of leading insurers and property owners across the UK.
We drive performance and compliance across a National network, consisting of:
- Directly employed and regional contractors
- Quality assured
- Validation, surveys, cost control
- Over 10,000 claims repaired yearly, all linked to a no quibble workmanship Guarantee
Our Property Repair Network offers a wealth of experience in undertaking all types of building repairs and contents claims handling for all perils. We believe the products we have developed and deliver bring a real level of expertise and focus to a demanding market. Our capability is broad and includes the following areas:
- FNOL
- Policy verification
- Desktop investigation, validation and settlement
- Remote virtual site visits and interviews using proven technology
- Property Repairs and Reinstatement — own network — surveyor led — manages all aspects of property repairs including Restoration, Asbestos testing etc.
- Project Managed services
- Counter Fraud solutions — including data washing and mining
- Specialist Recovery teams managed by our own solicitors firm
- Supply Chain management and fulfilment across contents and buildings classes
Our property service is seamlessly integrated with our comprehensive range of additional services, such as Counter Fraud, Specialist recovery insource, CAT, and Loss Adjusting, to enhance our overall offering.
Engineering
Our in-house engineering team validates estimates, support sustainability goals, promote safety initiatives, and reduce repair durations. They focus on minimising client spend by closely monitoring average repair costs and possess full access to repair methods and valuation tools. With multiple repair networks for various vehicle types, intelligent software expedites repair authorisation and total loss identification, while integrating the network's costs control. For physical inspections, we partner with two major UK engineering companies for a fast UK-wide solution.
- 110 mobile vehicles repairing on location (home address, once car parks etc.)
- 40 Static Repair Pods located in retail parks across UK
- Fixed price Matrix in operation
- All repairs completed same day
- Courtesy vehicles offered where Pod solution utilized
- Approved Repairers within Network — 126
- UK Coverage (Excluding Isle of Man & Isle of White)
- Multiple Manufacturer app and BS10125 approved sites
- Nationwide agreed labour rates
- Full crash repair availability
- Free storage period — 21 days
- Free collection and delivery 30 mile radius
- (Excludes vehicles requiring recovery)
- Courtesy vehicle (class a)
- CAPS shell instructions
- Audatex estimating platform in all sites.
- AudaInvoice in operation for all sites to ensure only authorised amount is submitted with zero tolerance
- Audatex data shell sent to all sites
- AudaAudit in place to ensure all assessments adhere to GB authorised pricing including labour rates
- Approved Repairers within Network - 23
- UK Coverage (Excluding Isle of Man & Isle of White)
- Nationwide agreed labour rates
- Full crash repair availability
- Free storage period — 15 days
- Free collection and delivery 60 mile radius
- (Excludes vehicles requiring recovery)
- Repair assessments received Audatex (where applicable) and via dedicated email address
- Bus & Coach Repair Network
- Approved Repairers within Network — 4
- Manufacturer based repair centres in North and South of UK
- UK Coverage (Excluding Isle of Man & Isle of White)
- Nationwide agreed labour rates
- Full crash repair availability
- Free storage period — 15 days
Electric and Hybrid vehicle repairs are undertaken by our car and light commercial repair network.