Ajay Sinha joined Gallagher Bassett in 2011 and is responsible for overseeing Gallagher Bassett's Captive Practice. Previously, Ajay led the claims operation in the US and Canada. In this role, he ensured the highest level of client satisfaction, consistent and high-quality claims services, and outcome-driven claims handling across all of Gallagher Bassett's domestic operating units.
He started as Gallagher Bassett's senior vice president of Northeast Operations, managing this region's claims operations. In this role, he drove significant improvements in performance, led the development of innovative real-time performance measurement systems, and managed the integration of Gallagher Bassett's acquisitions into the domestic claims operation. He was appointed to his current position in November 2024.
Before joining Gallagher Bassett, Ajay worked as a management consultant with a focus on the insurance industry, serving the executive teams of leading property and casualty (P&C) carriers, brokers and managing general agents (MGAs), and health insurers.
He holds a Bachelor of Science in Business Administration from Georgetown University and completed a program in International Finance and Comparative Business Policy, Business and Finance, from the University of Oxford.