Group Risk Claims Management

What is group risk insurance?

There are several types of group life cover considered for an employee benefit programme:

• Life Cover provides a lump sum benefit to an employee in the event of death or terminal illness.
• Total and Permanent Disablement (TPD) provides a lump sum benefit to an employee if they suffer a sickness or injury that leaves them permanently unable to work.
• Income Protection provides a regular income benefit if an employee is unable to work (temporarily or permanently) due to disablement caused by illness or injury.
• Trauma Cover provides a lump sum benefit on diagnosis of one of several serious illnesses or conditions.
• Specific Injury Support Benefit is for when an employee suffers specified injuries, ranging from broken bones to the loss of an eye, and a lump sum is paid.
• Kids Cover supports employees by paying a lump sum if their child experiences one of the specified medical conditions or surgical procedures covered by the policy.

Insurance administration services

We tailor our services to your requirements. Our group life insurance administration services include:

• Dedicated service team with the capability to manage any group life insurance programme, anywhere in New Zealand
• Advanced, web-based administration software platform
• Targeted strategies for control and reduction in administration costs
• Both client and customer portals, including for advisers
• Innovative payment options and features
• Customer service standards structured on industry best practices
• Scalability and capacity to meet changing volumes
• Proactive communication with all stakeholders
• Flexible, tailored reports specific to programme requirements.

Why partner with GB?

• We invest in leading technology solutions, so that our clients don't need to do the same.
• Access to claims and acquisition portals and websites
• Proven strategies to control administration costs
• Award-winning corporate governance framework to provide peace of mind around business risk, service-level agreement adherence, and contractual compliance
• Commitment to understanding your business and ensuring the delivery of claims management services aligned with your business objectives
• Best practice customer service initiatives to protect your brand and enhance your reputation.

Contact Us

We have an established and transparent process in place to ensure the transition of your business is effective and seamless. To contact an expert and find out more about our services please lodge an enquiry.