Group Health Claims Managment

What is health insurance?

Health Insurance provides reimbursement of medical expenses if a policyholder requires medical attention for a condition covered by their health insurance policy. Types of health insurance include:

• Hospital Cover provides cover for surgical or related hospital costs in the event that treatment is required in a hospital.
• Specialists and Tests Cover meets defined costs incurred for specialist consultations or medically required tests.
• Primary Care Cover reimburses defined expenses for, pharmaceutical, dental, and optical procedures and treatments.

Insurance administration services

We tailor our services to your requirements. Our group life insurance administration services include:

• Dedicated service team with the capability to manage any group life insurance programme, anywhere in New Zealand or Australia
• Advanced, web-based administration software platform
• Targeted strategies for control and reduction in administration costs
• Customer service standards structured on industry best practices
• Scalability and capacity to meet changing volumes
• Proactive communication with all stakeholders
• Flexible, tailored reports specific to programme requirements.

Why partner with GB?

• Proven strategies to control administration costs
• Award-winning corporate governance framework to provide peace of mind around business risk, service-level agreement adherence, and contractual compliance
• Commitment to understanding your business and ensuring the delivery of claims management services aligned with your business objectives
• Capability to provide web-based applications for groups and members to access information
• Best practice customer service initiatives to protect your brand and enhance your reputation.

Contact us

We have an established and transparent process in place to ensure the transition of your business is effective and seamless. To contact an expert and find out more about our services please lodge an enquiry.