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2024 RMIS Report

Gallagher Bassett's Luminos rated with the highest NPS® score in the TPA space

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News & Insights

Keep up to date with the latest news, insights, and industry articles.

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Retail
Article

Gift Cards: Resolve Small Claims While Building Loyalty

Enhance retail efficiency with strategic gift card programs — settling claims faster, boosting satisfaction, and safeguarding brand integrity.

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Retail
Case Study

Recalibrating Superior Outcomes Through Goal Setting and Execution

How Gallagher Bassett partners with clients to understand goal setting recalibration and business challenges.

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Retail
Case Study

How We Drove Results Across a 20-Year Partnership with a Large Retail Chain

How Gallagher Bassett's liability team achieves 95% quality score for superior outcomes with large retail chain.

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Retail
Case Study

Our Team Reduced Incurred Costs By Over 20% For Lost-Time Claims

Find out how Gallagher Bassett collaborated with a large regional grocer to reduce incurred costs for lost-time claims for shared success.

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Retail
Case Study

Partnering to Simplify Data Value Collection Cycle Times with Luminos

Find out how our retail/restaurant customer leveraged Gallagher Bassett's Luminos platform to manage their insurance policy.

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Retail
Article

Improving Claims Outcomes for a Large Retail Client

In the spirit of continuous improvement, GB partnered with a large retail client to evaluate performance and identify additional ways to enhance the program, outlining program challenges, crafting specific and measurable objectives, and continuing to drive improved outcomes.

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