Gallagher Bassett's Luminos rated with the highest NPS® score in the TPA space
Selling merchandise to the public, whether you own a boutique shop or operate a global chain of retail stores, sometimes comes at a higher-than-expected cost thanks to the everyday risks associated with retail operations.
At Gallagher Bassett, we prioritize delivering quality solutions and services, expertly handling the needs of your staff and customers to safeguard your brand and deliver superior financial results. We understand that retail establishments face a diverse range of risks — from crimes such as shoplifting and robbery to cyber-attacks and scams — and we recognize that something as simple as a freshly mopped floor can lead to a costly customer accident or workers' compensation claim.
That's why our retail practice is staffed by a specialized team of customer-focused claims professionals who are experienced in handling retail industry claims. Our specialists work closely with your team to gain an in-depth understanding of your needs and collaborate with you to develop strategies for claims handling and risk management.
242
Clients
70,189
New Claims
105,246
Claims Handled
$2.74 Billion
Total Incurred
Figures represent 2023 year-end results and include all coverages.
Our skilled professionals work as an extension of your team to partner your program objectives and expectations with our risk and claims management solutions. Here are just a few examples of the superior outcomes delivered by our approach.
We have been extremely pleased with the performance of Gallagher Bassett. They understand the unique characteristics of the retail industry and provide creative solutions that are customized to meet the needs of our company. GB is truly a long-term strategic partner.
Partnership with large retail chain continues to rate high after two decades
Learn how our dedicated team continues to exceed a long-time client's expectations after two decades of service with outcomes including:
Refreshed approach to risk program reduces incurred costs and attorney involvement in claims
Learn how reviewing and refreshing the risk program for a large regional grocer led to outcomes including:
While we handle all types of insurance claims for our retail clients, some of the more common liabilities we manage include:
Our extensive experience in managing claims and crafting risk advisory solutions for the retail sector puts us in an ideal position to assist you in implementing risk control measures customized to suit the needs of your business. Some of our solutions include:
Make Gallagher Bassett your partner for claims and risk management
As the premier risk and claims management solutions partner for retail operations, we are there with you every step of the journey with proven claims handling and risk consulting services.
