Gallagher Bassett's Luminos rated with the highest NPS® score in the TPA space
With backgrounds in governmental affairs, law, and compliance, Gallagher Bassett's public sector practice leaders are skilled in recognizing and adapting to the specific needs and concerns of today's public entities.
From cyber-attack vulnerabilities and defects in aging infrastructure to ongoing compliance concerns and changing regulations, the risk exposures in the public sector continue to evolve. Public entities are constantly under pressure to meet the growing needs of the communities they serve and demonstrate responsibility with public funds.
Because our experienced team understands these goals, we can provide collaboration and partnership to our public sector clients. Our tailored claims and risk management solutions help ensure superior outcomes for the community and effective management of public resources.
From school districts to state governments, our clients trust us to help them mitigate risks and manage cost-effective programs in areas including, but not limited to:
158
Clients
39,130
New Claims
70,537
Claims Handled
$5.1 Billion
Total Incurred
Figures represent 2023 year-end results and include all coverages.
Using our proven best practices, our knowledgeable professionals work collaboratively to match your program goals and expectations with the right risk management and claims handling solutions. Here is just one example of success.
Actionable data insights and customized training program drives positive claims results and a superior client experience
Learn how we supported our client with a customized growth strategy to meet and exceed the customer service needs of our clients by achieving average quality scores of over 90% across key metrics while maintaining high standards of claims handling.
Things could not be going better. The team has done a great job with communication and ensuring files are handled and closed effectively. Our pool Boards have been very complimentary of overall service and communication. GB's team has a strong grasp of everything we do on the public entity pooling side.
Claims handling solutions that help reduce risk exposures for public entities
While we handle all types of insurance claims, the most common liabilities we manage for our public entity clients include:
Specialized services for repetitive tasks and working with machinery
In addition to claims management, we partner with manufacturing clients on a variety of workplace risk mitigation strategies. These are some key elements of our solutions:
Make Gallagher Bassett your partner to help deliver your purpose
Our commitment to effective resource management and exceptional customer service will help relieve the pressure on your team to address the needs of your internal and external constituents.