Gallagher Bassett's Luminos rated with the highest NPS® score in the TPA space
Employers in the hospitality industry have a substantial investment not only in their properties and equipment but also in their people, service reputation, and brand identity. At Gallagher Bassett, we understand the consistent work that goes into growing a successful hospitality business and the importance of protecting your assets from the variety of risks inherent in day-to-day business operations.
Whether it be for property damage caused by a natural disaster, a case of food poisoning or allergic reaction, an employee slipping at the pool, or a guest falling off exercise equipment, we support our clients with best-in-class claims management and a comprehensive suite of risk management solutions to prevent future incidents.
Some of the claims management amenities we offer include:
938
Clients
75,837
New Claims
113,812
Claims Handled
$3.1 Billion
Total Incurred
Figures represent 2023 year-end results and include all coverages.
Numbers reflect hospitality and restaurant industries' combined figures.
The power of a clear strategy, dedication and teamwork is evident in our workers' compensation claim statistics. We partnered with GB to target challenging locations that have had a long history of expensive, and litigated claims. Together, we have identified and focused our claim closure efforts towards policy years and specific locations that drive our annual lost costs.
While we handle all types of insurance claims, the most common liabilities we manage for our hospitality and restaurant clients include:
Every business faces a unique set of risk exposures, so we work as an extension of your team to provide customized solutions that cover various aspects of your operations.
Some of our offerings include:
Make Gallagher Bassett your partner to best serve your guests and employees
As the premier claims and risk management solutions partner for restaurants, hotels, resorts, and spas, we are there with you every step of the journey to ensure your guests and employees are treated with exceptional care for superior outcomes.
