Gallagher Bassett's Luminos rated with the highest NPS® score in the TPA space
As a leading claims and risk management partner to hospitals, clinics, senior living and long-term care facilities, and provider practice groups around the globe, we understand the nuances and unique needs of the healthcare industry.
From liability exposures associated with cybersecurity and telemedicine to emerging public health threats and staffing challenges, the healthcare industry is a historically complex regulatory environment that only gets more challenging as new technologies and risks impact patients and healthcare workers.
At Gallagher Bassett, we take a multi-disciplinary risk mitigation approach to working with healthcare clients. Some of our key solutions include, but are not limited to:
159
Clients
29,332
New Claims
42,927
Claims Handled
$1.3 Billion
Total Incurred
Figures represent 2023 year-end results and include most coverages, excluding medical professional liability.
Using our proven best practices, our knowledgeable professionals work collaboratively with you to integrate your program goals and expectations with our risk management and claims handling abilities and services. Here are just a few examples of success.
Large health system decreases claims cost with GBCARE™ Clinical Concierge
Learn how a health system with more than 100 entities, including 10 hospitals across a large U.S. metropolitan area, partnered with Gallagher Bassett for workers' compensation claims and saw results including:
Professional liability claims consulting lowers healthcare system litigation costs
Learn how a healthcare system struggling to self-administer its professional and general liability claims partnered with Gallagher Bassett for risk mitigation and saw first-year results including:
At Gallagher Bassett, our multi-disciplinary approach of litigation, claims, and risk management processes for healthcare professional liability has earned us a 98% client retention rate, with 90% of managed claims closed without an indemnity payment.
Comprised of healthcare professional liability defense attorneys, insurance claims executives, and risk management professionals, our team brings a unique combination of insights drawn from all sides of the insurance, legal, and compliance spectrum. Since 1994, the team has managed more than 500,000 healthcare professional liability matters.
In addition to our extensive experience, our strong regional and national networks within the healthcare industry allow us to proactively address trends in the marketplace and foresee changes on the horizon for your organization.
Experienced claims handling for the healthcare industry
While we handle all types of insurance claims, the most common liabilities we manage for our healthcare clients include:
Sophisticated safety programs for healthcare facilities
In addition to claims management, we partner with healthcare clients on a variety of workplace risk mitigation strategies. Some key elements of our solutions are:
We provide environmental and risk management services developed specifically to address the indoor chemical and biological contaminants that challenge healthcare facilities.
Molds, bacteria, and viruses can present serious health concerns to occupants of healthcare facilities, from the common cold to Legionnaire's disease. An immunocompromised individual may require additional safeguards to prevent exposure and ensure a healthy environment.
Our on-site assessments are specifically designed to assist our clients with the identification and mitigation of environmental health and safety (EHS) risks that may have been previously overlooked. Findings from the assessment may be utilized to bolster a current corporate-wide EHS compliance program, or implement a more site-specific EHS approach.
Our collaborative team of engineers, industrial hygienists, and experienced health sciences professionals provides counsel in a wide range of specialties and projects, including, but not limited to:
Learn more about our environmental health & safety solutions
Make Gallagher Bassett your trusted healthcare partner
Leveraging our deep knowledge of the healthcare industry and the challenges we have helped clients face over our decades of on-the-ground experience, our team will be an extension of your organization — working to deliver superior outcomes tailored specifically to your needs.