You have received a phone call or letter advising you of the outcome of your worker's claim. Find out about your next steps if:
The claim has been accepted:
- Continue to plan for your worker's return to work
- Ensure your worker continues to be paid if they lose income
- Forward any Certificates of Capacity to GB
- Pay any medical excess
- Comply with your obligations — You are legally obliged to help an injured worker get back to work as soon as safely possible. Check that you are complying with your return to work obligations.
- Tips and tools to help you through this stage
- What your worker should be doing
- Understand GB's obligations
The claim has been rejected:
- Your worker may have the claim decision reviewed
- Continue to plan for your worker's return to work
- Your worker can use their accrued leave entitlements
If you wish to dispute the claim decision:
For more information, please refer to the WorkSafe website.