Claim Enquiries
Operating Hours: 8:30am to 5:00pm
Phone: 13 64 27
Email:gbsnewclaims@workerscomp.nsw.gov.au
Mailing Address:
Locked Bag 2099
North Ryde BC
NSW 1670
Feedback & Complaints
We value your opinion and strive to provide you with the best experience possible.
We encourage you to share your feedback and any concerns you may have, as it helps us understand your needs better and continuously improve our services.
If you are dissatisfied with our service at any point during your claim, you are welcome to let us know by choosing any of the below:
Contacting the claims team
- Phone: 13 64 27
- Email: gbsclaims@workerscomp.nsw.gov.au
Contacting icare
- Phone: 13 77 22
- Email: wiclaimsenquiries@icare.nsw.gov.au
Independent Review Office (IRO)
- Phone: 13 94 76
- Email: complaints@iro.nsw.gov.au
- Website: Independent Review Office
State Insurance Regulatory Authority (SIRA)
- Phone: 13 10 50
- Email: contact@sira.nsw.gov.au
- Website: State Insurance Regulatory Authority