GB have been supporting Australian companies with specialised outsourced claims management services since 1998.

We take advantage of our unique experience to deliver cost-effective and compliant handling of claims in all Australian jurisdictions, through our team of over 85 general insurance claims specialists.

Our teams have considerable experience managing discretionary mutual facilities and captives across all classes of insurance, including liability, property, accident & health, financial lines, motor and employee compensation programs.

Our services for corporate clients

GB provides corporate entities with access to Australia's most experienced general insurance claim specialists to provide a complete claim outsource solution, including:

  • Tailored 'end to end' claims management programs, from notification of loss through to claim finalisation
  • Fully branded 'white label' service to protect and enhance your brand
  • Award-winning corporate governance framework to ensure compliance with all legislative requirements
  • National team based in all Australian and New Zealand jurisdictions
  • Dedicated relationship manager and performance measurement framework
  • Operational and peer auditing to ensure consistency with agreed objectives

Benefits for corporate clients

Meet our general insurance expert


John White

John White

Head of Sales & Client Services — General Insurance